Photo: Exterior of HEDCO building
Commonly Asked Questions

If you are having a mental health emergency and need to speak to someone immediately, please call the White Bird Clinic at 541-687-4000 or text the Crisis Text Line at 741741 or call 911. If you are experiencing suicidal ideation, please call 988, the Suicide and Crisis Lifeline.

I don't know where to get started or who to talk to

Please contact us via phone at 541-346-0923 or email via our Contact Us page. Our staff are always ready and eager to talk with you, and will answer all your questions and point you in the right direction.

What are your hours?

We are currently open from 9AM to 8PM. 

How much do your services cost?

We aim for costs to not be a barrier to entry, as the majority of our clinics are sliding scale. The CDAC Clinic fee is a flat $750. Payment is due at the time of services. At this time, we do not accept insurance, but we do take HSA/HRA/MSA/FSA payments, and can assist with insurance reimbursement.

What is the expected waitlist time?

Our waitlist for services is currently 6-14 weeks, but it depends service to service. This is not a guarantee that you will receive services within this window. Please use our Contact Us page to ask general questions or initiate services. 

Do you offer diagnosis and assessment services?

The Comprehensive Diagnostic and Assessment Clinic (CDAC) offers assessment and diagnosis services for ADHD and Learning Disabilities (including dyslexia, dysgraphia and dyscalculia). At this time, we do not offer an autism diagnosis.

Do you offer support groups and skills groups?

We offer a diverse array of support and skills groups focused on mental health support, grief and loss, communication skills, and more. You may visit our Centers page to view all opportunities.

Do you offer individual therapy?

Our waitlist for individual therapy is closed at this time. We will be sure to post information on our website and social media when that waitlist opens back up. Thank you for your patience.

Do you work with couples and families?

We work with couples, families, friendship groups, and all relationships that are important to you and your well-being. We work from a systems perspective, which means that we consider all of the relationships and contexts that may affect your health and quality of your relationships, including, for example, societal, cultural, family, and biological factors.

I'm a parent, how can you help me?

We specialize in educational and mental health care and support for parents and their families. Our strength is that we work as an interdisciplinary team, so counselors are ready to talk with you about parenting stress, relationship strain, fatigue associated with navigating health care and educational services, parenting skills information, support groups, and more.

Where Can I Park?

We provide parking to HEDCO Clinic clients at Lot 19. When you enter our clinic, you should get a parking permit from our receptionists. Alternatively, you can pay to park in Lot 20, or on East 18th Street just south of the clinic. Please note, we do not reimburse or validate for pay-to-park lots or spots.

How can I access my medical records?

You have the right receive a copy of your paper or electronic health records. You can submit a Release of Information via our website, or come into the clinic in person during our hours of operation. Please see our Medical Records page.

Are you the Head Co Clinic?

We get this question a lot! We are the HEDCO Clinic, named after the building that we are housed in. While most of our work involves the head, whether it be mental health, speech disorders, or diagnostics; we are not called the Head Co Clinic.